Premium Support

Umbraco Banner

The Umbraco Premium Support Package offers an extended mission critical support including developer work combined with the all features from the byte5 Confidence package. 


The extended support features:

  • 10 hrs. of support and developmente per month included
  • Hands-on for mission critical applications
  • 10% discount on additional hours
  • byte5 helpdesk (english or german langugar) during business hours*
  • ticket system, email or phone support


The Confidence support features:

  • Bugfixing guarantee from Umbraco core**
  • Umbraco Contour (Umbraco v4, v6, and v7!)
  • Umbraco Courier 2 Full version (Umbraco v4 and v6)
  • Umbraco Concierge (Umbraco v4 and v6)
  • Five accounts for
  • One year of free updates
  • Licensing for one production and two development domains.
  • Support from the Core Team
  • 2 hrs of architectural advising

 The byte5 edition of Confidence additionally offers the following services:

  • Confidence support in german and english language


*) Business hours mo-fr, 9am until 5pm (except on holidays).

**) Bugs will be handled within 7 business days after confirmation.


The Premium package covers 12 months. 

13000,- € per year