- Lean Web Tactics
Umbraco Plus Support = Umbraco Basic Support + Confidence for one year
The Umbraco Plus Support Package offers the combination of Umbraco Basic support combined with the all features from the byte5 Confidence package.
The Basic Support Features:
- 5 hrs. of support per month included
- 10% discount on additional hours
- byte5 helpdesk (english or german langugar) during business hours*
- ticket system, email or phone support
The Confidence Support features:
- Bugfixing guarantee for Umbraco core (cms)**
- Umbraco Contour (Umbraco v4, v6, and v7!)
- Umbraco Courier 2 Full version (Umbraco v4 and v6)
- Umbraco Concierge (Umbraco v4 and v6)
- Five accounts for umbraco.tv webinar portal
- One year of free updates
- Licensing for one production and two development domains
- Support from the Core Team
- 2 hrs of architectural advising
The byte5 edition of Confidence additionally offers the following services:
- Confidence support in german and english language
*) Business hours mo-fr, 9am until 5pm (except on holidays).
**) Bugs will be handled within 7 business days after confirmation.
The Plus package covers 12 months.
7500,- € per year