in B2C, According to Forrester

After commercetools already performed very well in the Forrester Wave Report focused on B2B Commerce Suites (Q2 2020), the Commerce Platform can prevail against even more competitors in the current B2C Report and is ahead of industry giants such as SAP and Oracle honored as one of the top 3 commerce suites.

In the Wave Report, “B2C Commerce Suites, Q2 2020”, the market research company Forrester analysed 31 providers of B2C commerce suites, evaluated them and classified them in a quadrant.

The suites with a cloud infrastructure, a microservices approach and upgrade options via software as a service (SaaS) were also the ones that offer their users the greatest choice and combination options. One of the suites that Forrester considers the very best, a Leader, is the German commerce platform commercetools, which byte5 has been using for years.

By getting rid of major updates, commercetools ensures a particularly efficient, simplified work style without interruptions due to deployments. In the B2C sector, Forrester particularly praises the wide variety of personalisation options and high-quality e-commerce management. In addition, commercetools’s above-par platform architecture makes it a real Leader when it comes to B2C commerce suites. In large-scale projects, such as that of our clients Carrera or the publishing house C.H.Beck, commercetools fits perfectly and helps clients get their desired pioneering e-commerce solutions.