Plus Support

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Umbraco Plus Support = Umbraco Basic Support + Confidence for one year


The Umbraco Plus Support Package offers the combination of Umbraco Basic support combined with the all features from the byte5 Confidence package. 

 

The Basic Support Features:

  • 5 hrs. of support per month included
  • 10% discount on additional hours
  • byte5 helpdesk (english or german langugar) during business hours*
  • ticket system, email or phone support

 

The Confidence Support features:

  • Bugfixing guarantee for Umbraco core (cms)**
  • Umbraco Contour (Umbraco v4, v6, and v7!)
  • Umbraco Courier 2 Full version (Umbraco v4 and v6)
  • Umbraco Concierge (Umbraco v4 and v6)
  • Five accounts for umbraco.tv webinar portal
  • One year of free updates
  • Licensing for one production and two development domains
  • Support from the Core Team
  • 2 hrs of architectural advising

The byte5 edition of Confidence additionally offers the following services:

  • Confidence support in german and english language

 

*) Business hours mo-fr, 9am until 5pm (except on holidays).

**) Bugs will be handled within 7 business days after confirmation.

 

The Plus package covers 12 months. 

7500,- € per year